Professionalism

Read the article "Professionalism in the Digital Age" and write a brief summary of the article. Discuss how the use of social media can cause problems with your professional career. Explain some ways in which you can prevent those situations from arising. The document can be found in the class Google Drive folder entitled "Professionalism (Pride and Purpose)."

This is due before class on Thursday September 14 by 12:00 pm.

20 comments:

  1. The expansion of technology is starting to play an important role in health care. All over the internet there are new social media sites rising and falling. Some examples of some are Facebook and Twitter. These sites can be used in the health field to communicate with patients, and to relay helpful health messages. Social media is great in some aspects of health care but with HIPPA and other regulations, there needs to be strict guidelines in place. Professionalism is very important and it should be maintained online just as it is in person. This is sometimes hard to achieve. Because social media is an online platform, if something is posted on accident and later deleted, it is possible that the post is not actually gone. The internet is full of people who can screenshot and save your posts, and use those against you. This can be prevented by just being cautious of what you post. Before you post on a social media site, picture yourself as a patient or a stranger who stumbled on your page and read the post. Is the post professional and does is follow all the appropriate guidelines? Other problems arise on social media when professional lives get mixed with personal lives. In the article, they mentioned “dual citizenship” which is having separate professional and personal social media sites. Search engines are improving and it is much easier for people to find both your personal and professional accounts. Because of this it is important that if you do have two accounts that you are cautious of what you are posting. At any time someone could find your personal page and use that to judge you as a professional. It is highly possible that the future of health care with social media will be very bright. That is, as long as the users maintain a professional identity, are professional and learn to communicate under the guidelines put in place.

    Gagnon K, Sabus C. Professionalism in a digital age: opportunities and considerations for using social media in health care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 10, 2017.

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  2. Social media has become a major factor in most people’s everyday lives. This article talks about how professionals in the healthcare field need to be careful with their social media presences. Social media is a good way to communicate with a wide variety of people as a “vast majority of US adults are internet users, have a smartphone and use social media sites to access and share information”.1 Along with just using social media daily, a large number of people use types of social media to search for healthcare advice such as fitness advice, diet advice and much more. Along with searching for advice, some will search to self diagnose a problem they have or to help someone else diagnose a problem.1 Since this is very common in today’s society, medical professionals need to have the most accurate and up to date information as possible and be able to advertise themselves as professional and credible. More recently, a lot of healthcare organizations have created “terms of service” type restrictions for medical professionals. For example, Mayo Clinic created a policy for their employees social media use and the policy mainly states that all employees that have a social media account must follow all Mayo Clinic procedures, such as patient confidentiality, on all social media forums. Mayo Clinic is not the only healthcare administration that implicated a social media policy, but as Mayo Clinic is referred to as the “gold standard” of social media in the healthcare field, it is the most looked to administration.1 Some problems may arise if one is dishonest about healthcare information or even posts bad or wrong information. This can be avoided by following the guidelines provided by HIPAA in the proposed social media guidelines for healthcare providers. Along with this, one can follow the 12 word social media policy from Mayo Clinic: “Don’t lie, Don’t Pry; Don’t Cheat, Can’t Delete; Don’t steal, Can’t Reveal.”1

    Gagnon K, Sabus C. Professionalism in a digital age: opportunities and considerations for using social media in healthcare. Phys Ther.2015;95:406-414

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  3. In the article Professionalism in a Digital Age it explains the advantages and disadvantages about social media and technology in their profession. They explain that when professionals such as physicians use social media they must keep that patient-physician relationship and keep the boundaries. As with other professions technology and social media can do a lot of good by using it for advertising, background checks, and messages. Employers can use social media such as Facebook, Instagram, Snapchat, Twitter and whatever else is out there to look at future employee’s activities and what they want to be seen as. There is an organization called HIPPA to ensure that there are regulations while using social media and technology in the medical field. Professionalism should not only be maintained in person but also on social media because anything that gets put onto the internet can be seen at any time. Social media and technology is rising every day because there is a new and improved website or app that can be used for multiple purposes. There are also websites that stay relatively the same just upgrades itself to keep up with the newer ones. Using technology and social media can be a problem because you run into the issue with patient confidentiality and if people are using social media to expose different medical issues then they are breaking some regulations and possibly some laws. So, maintaining professionalism a lot of the times even on social media is very important because you never know who is watching and how those post can affect you.

    Gagnon K, Sabus C. Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 13, 2017.

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  5. The world in entering a “digital age”, where every aspect of our lives are being influenced by technology. This article talks about how this integration of technology can affect health care providers, and how it can be used for good or could be misused, resulting in repercussions on the health care providers, by either legal action or credibility in their profession. The article also talks about how to manage the accounts and how to insure you are not breaking any laws by suggesting to fully read the policy and procedures of both the social media site and the organization for which they work. Along with following these policies, you must follow HIPAA regulations, which will insure that you are protecting your patients and their privacy.This is to guarantee that you have no issues with social media and to protect yourself from legal action of destruction of your reputation as a professional. Social media can be used as a tool to inform the public of health information and tell them of false health claims that arise on social media.
    The health care profession, especially physical therapy, which was highlighted in this article, are moving towards the use of social media, such as Twitter or Facebook. This article talked about how there has been a great increase in the use of social media in health care providers and establishments of health care, such as The American Physical Therapy Association (APTA), which has eight active Twitter accounts (three event-specific accounts), three Facebook pages, two YouTube channels, and one Linkedin group.


    Gagnon K, Sabus C. Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 13, 2017.

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    Replies
    1. Try to avoid using the phrase "this article."

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  6. Professionalism In a Digital Age talks about the pros and cons about working in the medical field, and using modern day technology. Of course in every aspect of the world, there's bound to be something bad about technology and social media. But in the medical field, it is important to be careful with what you are doing, posting, talking about, etc.. All over the world health care providers fear the professional and social media use (with patient) is ethically problematic. It is problematic for many reasons. Which mainly are associated with HIPPA Regulations. Most health care providers have social media guidelines to set boundaries and keep employees in check. The guidelines state very commical and reasonable procedures to follow. The eight guidelines given in the text basically said that when using social media, to have clear objectives. It also states no-brainers like "Never Share Patients Specific Information", which would be in violiation of HIPPA. To summarize the guideline, it basically states that use the World Wide Web at your expense. Just don't violate rules that would put your job and essintaly your place of work at risk. At the end of the day, people are going to use social media. Everyone is going to at some point and time. The World Wide Web is inevitabley growing and evolving everyday making human life easier in many ways. As long as you are honest, and a truthful employee, you should be clear and out of any risks regarding social media and the business place.

    Gagnon K, Sabus C. Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 13, 2017.



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  7. I use the internet to help self diagnose myself for the obvious reasons that it is quick, convenient, and easy to get information. After reading this article it is interesting to see that the majority of people do the same thing. In fact, so many people do this that over the last few years the health care field has jumped on the bandwagon of using social media/internet to provide factual information to the people, who otherwise could have had a misconception. The providence of factual information is one positive effect that social media plays in the health world. However, on the other hand, it can cause complications, specifically in professional careers. For example, one must be careful not to post something too personal or unprofessional, because it could potentially go against guidelines of the company, and in serious cases may result in unemployment. To avoid any problems all together, one might use different social media outlets for different purposes. One media source for professional use, and the other for more personal, outside of work events. However, it is still important to act professionally on all forms of media, because once something goes public it is limitless to the public’s eye.

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  8. The increase use of technology and social media is being seen more in the medical field. Some ways social media is used is through communication amongst health care professionals and their patients. Technology allows for an easier way of communicating. Although social media has it's benefits, like with anything, there is still the downfalls of it. Some negative uses include the patients information being leaked to the public. The use of social media could potentially result in the loss of someone's job if a patients records are leaked due to the HIPPA regulations. Due to the high use of technology it is going to be hard to limit that especially in the medical field. Therefore an easy way to protect someone's information and your job, is to be smart with what you post. Think about it for a few minutes and make sure it wouldn't hurt someone else's life. Being fully aware of not only your employers guidelines on the use of social media but also HIPPA. Make sure you fully know what is expected of you in order to prevent from getting into any trouble. The guidelines are reasonable, so knowing and following is very important especially in todays age with the increase use of technology.

    Gagnon K, Sabus C. Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 13, 2017.

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  9. The increase in technology has caused controversy throughout the medical community. In this article called Professionalism in a Digital Age it is discussing how harmful or beneficial social media can be to a health care providers career. It’s really important for healthcare providers not to let their personal and professional lives interfere with how they are portrayed. Most employers will ask for your social media such as: Facebook, Instagram, Twitter, et cetera. So, be cautious with what you are posting now, so it won’t affect your future negatively in the longer run. It’s possible to avoid these situations by using privacy settings and grouping features it helps set boundaries between your personal and professional lives or you can also follow the Mayo Clinic which is a policy to help you understand whether you should post something or not. On the positive side of social media it makes it possible for healthcare providers to connect with their patients and put reliable information out there for their convenience. So, in conclusion it is very important that healthcare providers are cautious about how they are presenting themselves on social media and the workplace.

    Gagnon K, Sabus C. Professionalism in a digital age: opportunities and considerations for using social media in health care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 10, 2017.

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  10. Technology is starting to play a major role in health care. Social media is starting to become huge for health care to communicate in a different way with patients. They explain how the doctors or health care employees have to maintain professionalism throughout the page or conversation with patient as if they were speaking face to face. There were regulations made by the organization HIPPA to make sure that there were regulations on social media. Social media is growing everyday, with these new apps and websites to where health care employers can speak to patients without the patient coming in. This can be a bad idea also because you never know who is reading. This can also be a bad idea because without care or caution you could easily break one of the regulations, or break the law. So maintaining a professional page is important for this to make sure there are no rules being broken and you can help the patients as much as you can.

    Gagnon K, Sabus C. Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 13, 2017.

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  11. Social media is a big part of our world today and continues to change every day. With it being a such a big part of our daily lives, health care providers are starting to alter how they communicate with patients and consumers by being on social media. However, would this change be a good idea? Many people are worried about this communication becoming a problem because of the lack of professionalism that comes with social media. One of the biggest problems that could arise is the lack of privacy. Social media sites can be easily hacked into and are being watched all the time by outside people. With health care providers wanting to put information on these sites, they need to know how to control the amount of information they are giving to the public. Also, if something is accidentally posted and then “deleted” later there is always a possibility that it could still be there. Another potential problem is maintaining that professional relationship with patients over social media. This can be a challenge because social media is more of an informal setting, so people will talk in an informal way. Health care providers need to be able to keep that professionalism on and offline. The biggest way to prevent this from happening is something called the “12-word social media policy”, and it says, “Don’t Lie, Don’t Pry; Don’t Cheat, Can’t Delete; Don’t Steal, Don’t Reveal. I think this is a good policy because it covers everything about the internet and reminds people on how to be professional.



    Gagnon K, Sabus C. Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 13, 2017.

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  12. With technology becoming more widely used it seems that there is no question that online professionalism is a must to understand. This article recognizes the growing social media landscape and instead of ignoring it and sticking to a now old-fashioned way of thinking it guidelines the proper way to use social media and maintain not only professionalism but the all important patient provider relationship. By closely monitoring ones actions and the things they put on social media there should seldom be something that shows the individual provider or the larger company in a bad light. While closely monitoring social media is a great way to protect ones image it is essential to keep checking to see if there are any potentially damaging posts that may end a career or tarnish ones image. A great example of how this can be seen today is the scandal with Ted Cruz, while being a politician is different that being a health care provider an image still needs to be upheld and any incident like the one that just recently happened can ruin a career and should be carefully monitored. One way, while it may not be the ultimate solution, is to have a private account, this allows for one to be more safe in what they can say and how they interact with close friends. Having an online presence is becoming more and more important especially as people are more likely to google their symptoms that to make an appointment with their physician,while that isn't the desired response, it is important to have people online to correct false information and do what they can to spread the truth.

    Gagnon K, Sabus C. Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 14, 2017.

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  13. Social media can cause many problems in your career. Pictures and things you write on social media can be viewed by everyone whether you believe it or not. A lot of employers actually check people’s social media before they hire them. If they see any substance abuse, extreme behavior or anything of that nature they will not even look at you and consider you for a job. You have to be very careful with your choices and even more careful with how you broadcast them. The best way to prevent these situations from arising is to just stay away from social media. If you like social media, then just be smart about what you put on it. Stick to the innocent things and save the “good times” as memories with your friends that you can cherish instead of reasons for being fired or not nired.

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  14. Gagnon K, Sabus C. Professionalism in a digital age: opportunities and considerations for using social media in health care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 10, 2017.

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  15. Technology is everywhere and because of that, social media is now being used as a way for the medical field to communicate with patients without them the even having to see them in person. In the article "Professionalism in a Digital Age" it discusses how the use of social media in the medical field can be used in good ways and how it can also be used in a bad ways. The good way is that people are able to easily talk and search about their medical problems in a fast and easy way. The bad thing about that though is that your information can then be easily leaked and your privacy gone if the medical professional hasn't taken the right steps in order to secure your privacy. Because of this, the organization HIPAA was created to create a set of regulations and guidelines when using technology and social media in the medical field. HIPAA was created to help protect medical professionals by letting them know what not to do to avoid legal action being taken against them and damaging their career and reputation. Pretty much, just be smart when using social media and make sure you know and follow all rules and regulations so that nothing can go wrong and everybody's privacy and jobs are safe. Social media is not going to go away and will keep advancing so just be smart in everything that you do.

    Gagnon K, Sabus C. Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 13, 2017.

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  16. As technology advances, more and more people look to it for solutions to their problems. Health care and diagnosis are no exception. Health care providers and organizations are keeping up with the times. The American Physical Therapy Association is a good example of this having several social media outlets across the board to share information between the community. Social media is not a place to slack off professionally. Health care professionals must still maintain appropriate behavior online. Ways professionals can remain just that a professional are simple. Things like learning your employer's policies, controlling your information sharing, which includes refraining for posting patient-specific information. To prevent an unprofessional appearance, takes steps such as monitoring your online identity which can be done by simply googling yourself, keeping your personal and professional social media accounts separate, and watch what you say online, it's always there. Never post anything you wouldn't say aloud in a crowded area.

    Gagnon K, Sabus C. Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 14, 2017.

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  17. Everyday when we look around we see technology. Technology is becoming our way of life and "Professionalism in a Digital Age" does a great job of showing us the pros and cons. A pro to using technology in the medical field is that is a quick and easy way to look up information. It is also used to store medical information about a patient, but this could be a problem. The information that gets put online is easier to hack rather than paperwork that was originally used. Paperwork is still used in some places today, but technology is starting to take its place. Along with technology comes social media. Although this is becoming a way for health care facilities to advertise and get their names out there, social media has its cons. We have to smart in what we post due to the HIPPA laws. Keeping our patient's information safe is one of our biggest concerns. While keeping our patient's safe it is important to keep our self safe as well. Be sure you are smart about what you post. A great way to assure your being safe is by making a professional and personal social media page on whatever accounts you may have. What you post online never goes away even if you "deleted it".

    Gagnon K, Sabus C. Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 14, 2017.

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  18. Technology is always advancing. In “Professionalism in the Digital Age” it talks about the pros and cons of technology. A pro for technology is people have the ability to self-diagnose themselves. They no longer have to go to doctors over minor things. They can now come to the doctors for serious things with a plethora of questions about what is going on in their bodies. Another pro for technology in the medical field is that it is much faster and efficient to get information about a patient and what they would need to recover and get better. Due to this information being easy to find, it is also very easy to share. People who do this must be careful though. They must make sure that they are abiding by the HIPPA laws. An example of this is to always keep the patient's information and diagnoses private. So people must watch out what they post. Social media can be a great thing to find out more about what is going on with you or your patient's body. It has cut down on time to figure out what is wrong. It can make people want to learn about their bodies and come with many questions for their doctors about themselves. On social media, you must be careful on what you are posting, you could be breaking a law under HIPPA’s guidelines.

    Gagnon K, Sabus C. Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 14, 2017.

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  19. The article “Professionalism in a Digital Age,” explores the advancements and setbacks that social media has in healthcare today, and how to deal with it in a professional manner.  In recent years, social media use has dramatically increased, as Mayo clinic “reported that more than 1,500 US hospital managed 6,500 social media accounts…”  Social media allows for individuals to “share or create credible health care information.”  This information can be easily accessed and commented upon by other medical professionals, allowing many professional minds to think together.  However, these “minds” can sometimes be very biased in what they are discussing, or contain major errors and flaws.  Along with these issues, there are many ethical and legal considerations that go into interacting with social media, such as reputations, privacy, and productivity.   That being said, professional standards have been created to help guide health care workers in this area of concern.  For example, it is very important for professionals to maintain an appropriate relationship with their patients.  When patient-physician relationships cross the boundary into friendships and other types of relationships, health care information can be compromised.  In some cases, professionals practice dual citizenship, in which they have separate accounts for their personal and work-related lives.  However, this is still dangerous and may damage people’s reputation, due to the fact that anything can be searched and found on the internet.  The best way to combat against ruining your reputation and maintaining the patient-physician relationship is to have separate accounts, not to friend patients on professional sites, and to take responsibility for everything that you publish.  However, by being responsible and conscientious of your actions, social media can be very helpful in advancing health care practices.  By defining your goals and objectives at the start, you will be able to get your opinion and research out to specific audiences, and demonstrate clear purposes.  Overall, social media is expanding the way health care professionals share information and interact with patients.  By utilizing digital professionalism and taking responsibility for their actions, healthcare professionals can interact with digitally in effective and positive ways.     

    Gagnon K, Sabus C. Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care. Physical Therapy [serial online]. March 2015;95(3):406-414. Available from: SPORTDiscus with Full Text, Ipswich, MA. Accessed September 23, 2017.

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